Terms of use, in plain English

What LiveCheaper is

A free service for UK households. It reads the receipts, bills and letters you choose to scan, compares prices near you, watches your contracts, and gives you information and templates when you are dealing with debt.

What it is not

We are not a bank, a lender, a broker, a debt adviser or a regulated financial adviser. Nothing on LiveCheaper is financial advice. Where advice is what you need we point you to free, regulated charities, and we mean it when we say call them.

Prices and savings

Prices come from public feeds, shops’ own published prices, and documents other households have scanned. We show where every number came from. They can be out of date or wrong; always check the pole sign, the shelf or the quote before you rely on one. The savings on your ledger are our best calculation, not money in your account.

Letters and templates

The letters we draft are templates written in good faith. You are responsible for what you send and for checking the details are right. If a situation is serious, a court date, a bailiff visit, an eviction, talk to a debt adviser before you send anything.

Your account

One account per person, signed in by email link. You are responsible for the email account behind it. You can close your account and delete everything at any time from your account page.

Acceptable use

Scan your own household’s documents. Do not upload anyone else’s paperwork without their permission, do not try to break the service, and do not use it to harass a business or a person. Businesses may not use household accounts to inflate their own ratings; we remove listings that try.

Businesses

Listing terms for businesses are separate and are agreed in the business portal. Nothing a business pays changes what a household sees beyond the plain fact of being listed.

Changes

If we change these terms in a way that matters, we will tell you by email before it happens.

Law

These terms are governed by the law of England and Wales.